Luxury Property Solutions, LLC LPS Agent Procedures Manual

LPS Agent Procedures Manual

Luxury Property Solutions, LLC Agent Training Manual

Welcome to Luxury Property Solutions, LLC! This manual will guide you through the processes and best practices for working with buyers, sellers, and renters. As an agent, your primary goal is to provide exceptional service and ensure client satisfaction. Please read this manual thoroughly and refer to it whenever you need guidance.

Getting Started

Download the App

Direct all clients to download our app for searches and connections:

MLS Touch App

Upon signing up for the MLS, agents will receive their own logins to the MLS Touch App. Follow these steps:

  1. Login to MLS Touch App: Use your provided credentials.
  2. Brand the App: Customize the app using the Luxury Property Solutions logo.
  3. Share the App: Send the link to the app to your clients for easy access.

Working with Renters

Renters Guide

For all renters, refer them to the Renters Guide for comprehensive information:

Working with Buyers and Sellers

Buyers and Sellers Information

For buyers and sellers, direct them to the relevant sections on the LPSLama website or prepare personalized pages for your clients:

Deal Approval Process

Broker Approval

Every deal must be reviewed and approved by Mike Ramirez, our broker, before any funds are deposited. Follow these steps:

  1. Submit Deal for Review: Ensure all deal details are complete and accurate.
  2. Await Approval: Mike Ramirez will review the deal and provide approval.
  3. Deposit Instructions: Once approved, deposit instructions will be provided by the company.

Contact Information

If you are unsure about any process or need immediate assistance, contact us 24/7:

  • Phone: +1 (866) 577-5262 Ext. 5

Summary

  • Direct clients to download the LPSLama app.
  • Use and brand the MLS Touch App with Luxury Property Solutions logo.
  • Refer renters to the Renters Guide.
  • Guide buyers and sellers using LPSLama or personalized pages.
  • Ensure all deals are reviewed by Mike Ramirez before fund deposits.
  • Contact us anytime for assistance.

Thank you for being a part of Luxury Property Solutions, LLC. Your dedication and professionalism are vital to our success. Let’s work together to provide unparalleled service to our clients.